DELIVERY INFORMATION
What are the delivery methods available at Avoire.id?
We provide the following delivery methodsHome Delivery (Receive the product at the convenience of your home
What Is Home Delivery ?
Home Delivery is a shipping method where your ordered product will be delivered by a shipping/delivery partner service.What is the Receipt Number in the Home Delivery shipping method?
Receipt Number is a document containing the order number which is issued by the shipping/delivery partner service when your order is ready to be shipped and serves as proof of delivery.When will I get my Receipt Number ?
Detailed information on the tracking number will be sent to your phone number when the order is already in the process of being sent by our shipping/delivery partner.How much the shipping/delivery fee ?
We provide free shipping throughout Indonesia for all purchases on our website.What is the order delivery time ?
The estimated order delivery time for Surabaya area is 1-2 working days and for outside Surabaya is 2-7 working days. This estimated duration is in accordance with the terms of the shipping/delivery partner service used.
If your order does not arrive within the specified duration, please contact our Customer Service Team.What if there is an error in shipping or product damage?
We recommend that you contact our Customer Service Team immediately, no later than 14 days after the date the product is received, as stated in our Return Policy.
Our Customer Service Team will verify and check your order and products details.
Please keep the product in good condition and in its original packaging.Is it possible to change the address after placing an order ?
It is not possible to change the address details as order will be shipped according to the address registered in the system. Please make sure all your shipping address data is correct tot pefore making a payment.
